haart Estate and Lettings Agents Bury St Edmunds

Reviews

• ND

  Natasha Deverell

  today
  5.0
  Dear Melanie, I wanted to take a moment to write and express my sincere gratitude for the exceptional support I have received from your Move Manager Nadine throughout what has been an incredibly long and challenging house move. This move has been a two-year process, and during that time I worked with three different estate agents. Without hesitation, I can say that Haart/Chewton Rose has been head and shoulders above the rest in terms of professionalism, customer service, communication, and genuine care. I would like to recognise the wider team as well, David and Beth have both been excellent but I particularly wanted to highlight Nadine, who has been nothing short of outstanding. My move has been far from straightforward, Nadine has gone far beyond what I would ever have expected from someone in her role. She has not only supported me with the sale itself but also helped me manage my onward chain, despite the fact I did not even have an estate agent representing me on that side. Her support, guidance, patience and reassurance throughout this process have been invaluable. Quite honestly, without Nadine, I think I would have been rocking in a corner by now. She has been an absolute diamond. It is rare to come across someone who combines professionalism with such genuine compassion and commitment and I truly believe Nadine deserves recognition for the exceptional work she does. I also want to say how brilliant I think the Move Manager role is, it is genuinely a genius concept and other estate agents could learn a great deal from the way Haart approaches customer care and support during what can be one of life’s most stressful experiences. Please do pass on my heartfelt thanks and appreciation to Nadine, as well as to David, Beth, and the wider team.
• AT

  Angus Turner

  5 days ago
  5.0
  Haarts have been amazing! Nadine has helped me secure a property and was providing me constant updates along the way, keeping me informed the whole process! Been great working with Haarts and would definitely recommend them in the future! Thank you Haarts team!
• CB

  Connor Bates

  May 19, 2026
  1.0
  Lack of communication from someone id say was new, a "branch partner" Lara, was cc'd in all emails in which she sent me a generic email with a property far less desirable and no actual contact on the situation to then just have them stop replying to me. Not impressed.
• IK

  Inci Korkmaz

  May 19, 2026
  5.0
  I cannot thank Elliot and Nadine enough throughout the home-buying process. I had previously dealt with many estate agents, but I can honestly say in one sentence: they are the best agents in Bury St Edmunds. They truly care about their work and handled the entire process quickly, professionally, and reliably. Whenever there was an issue, they responded in a very short time and were always there to help. Thank you so much for all your support — words are not enough to express my gratitude.
• EH

  Elaine Harfield

  May 14, 2026
  5.0
  So far we’ve had a very good experience with Haart estate agents. Their sales team are very proactive and keep us informed of new listings that suit our criteria as soon as they receive the instruction. Our most recent viewing was with Humeysa Kaya, she was very professional, enthusiastic and allowed us to take our time.

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